Springfield Inc., disclaims any liability for personal injury, property damage or economic loss caused in whole or in part by hand loaded, reloaded, remanufactured or defective ammunition. Under no circumstances will Springfield, Inc. be liable for personal injury, property damage or economic loss resulting from unsafe handling of the firearm, or unauthorized
modifications of the firearm. This warranty and disclaimer is subject to all applicable laws, some of which may limit its terms.
i had them coat a 9mm sub for me, i really liked it, and it worked great, i also sent it to SA for a problem , they sent it back fix and never said a work ?? just sayin, maybe since it was an internal break and had nothing to do with the coating ?
Federal law protects consumers against overzealous manufacturers denying warranty claims for reasons unrelated to the actual claim (the Magnuson-Moss Warranty Act, et al).
So, Springfield's fine print says that you cannot make unauthorized modifications to your gun. Cool, no big deal. So, lets say say you have your gun duracoated. Down the line, the firing pin retaining pin shears off, and you send it in for a warranty claim. Springfield can't legally deny that claim based on the fact that your gun was duracoated. How can painting a gun make the pin shear? By the same token, say you have aftermarket night sights installed on your gun. It's a modification to the gun, right? See where this is going?
They usually only deny warranty claims if the item you are asking them to fix has been modified with aftermarket parts, or if an aftermarket part was the direct cause of another part failing. It's like putting an aftermarket exhaust on your truck, and then the dealership denying your warranty when the front CV joint blows out. They can't do that since the CV joint has nothing to do with the exhaust.
As for the other question, James does GREAT work. He uses KG GunKote almost exclusively now, which is a more durable coating IMO, and the results are fantastic. I'm sending him my new XDS here in a couple of weeks to get a two tone job done and get TFO's installed. Not sure if I want to go with Leupold Brown, FDE, or Titanuim Grey...but I'm sure that whatever I choose will turn out great.